Running Audits
What does an audit do?
An audit scan checks every product variant in your store against your shipping rules. It flags any products that are in the wrong shipping profile.
How to Run an Audit
- Go to Audit & Scan in the app navigation
- Click Scan Store
- Wait for completion (time depends on catalog size)
Understanding Results
Each flagged item shows:
- Product name and image
- Current profile - Where it is now
- Suggested profile - Where it should be (based on your rules)
- Reason - Which rule triggered the flag
Fixing Problems
Fix One at a Time
Click Fix next to any individual product to move it to the correct profile.
Fix All at Once
Click Fix All to reassign all flagged products in one operation.
"No rules found" Message
If you see this, you need to create shipping rules first. The audit can't find problems without knowing what's correct.
Go to Rules → Create Rule to set up your first rule.
Large Catalogs
For stores with thousands of products:
- Scans may take 1-2 minutes
- The app processes in batches automatically
- You'll see progress as it runs
Questions? Contact us at [email protected]